adb8's Privacy Policy

adb8 collects information in two main ways — what you provide directly, and what is collected automatically through your use of the platform.

2.1 Information You Provide

• Your name, date of birth, phone number, and email address provided during account registration.
• National ID (NID) or passport details for identity verification.
• Mobile banking numbers (bKash, Nagad, Rocket, or Upay) for transactions.
• Information and messages provided when contacting customer support.
• Information you submit through any surveys or feedback forms.

2.2 Automatically Collected Information

• Device information: IP address, device type, operating system, and browser type.
• Browsing behavior: which pages were visited, time spent, and links clicked.
• Gaming activity: bet amounts, preferred games, and session duration.
• Log data: server logs, error reports, and performance-related information.
• Preferences and session information collected through cookies and similar technologies.

adb8 shares your information with third parties only under strictly controlled circumstances. Those circumstances are detailed below.

4.1 Service Provider Partners

We work with trusted technology partners — such as payment processing services, cybersecurity providers, and game developers. These partners are given access only to the information necessary to provide their services and are contractually bound to maintain confidentiality.

4.2 Legal Obligations

In the case of a court order, a lawful request from an investigative authority, or a legal obligation, we may provide the necessary information to the relevant authorities. In such cases, we always remain within the limits of applicable law.

4.3 Prevention of Financial Crime

If money laundering, fraud, or other financial crimes are suspected, we are legally obligated to report relevant information to the appropriate government agencies. This is essential for the protection of users and the platform.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance and this Privacy Policy will continue to apply.

adb8 has implemented the latest technical and organizational measures to protect your information. Our security framework is continuously updated.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, ensuring banking-level security.
• Encrypted Storage: Sensitive information stored on servers is kept in encrypted form and can only be accessed by authorized personnel.
• Access Controls: A strict role-based access policy ensures that only the relevant personnel can access specific data.
• Regular Security Audits: Our systems are regularly audited by third-party security specialists.
• Two-Factor Authentication: Two-factor authentication (2FA) is used to enhance account security.
• Data Breach Response Plan: In the event of a data breach, we have a rapid response plan in place and will notify affected users immediately.

As an adb8 user, you have important rights over your own personal information. We are committed to helping you exercise these rights properly.

8.1 Right of Access

You may ask us at any time what information we hold about you and request a copy of that information.

8.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. You can update basic account information yourself.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained where there are legal obligations to do so.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for certain purposes, particularly where processing is for direct marketing.

8.5 Right to Portability

You have the right to request the information collected from you in a structured, commonly used format.

adb8 may update this privacy policy from time to time. Changes will be published on this page along with the date of the update. For significant changes, we will notify users directly.

• For minor changes, only this page will be updated.
• For important changes, you will be notified when logging into your account or via email.
• If you continue using our platform after the updated policy is published, you will be considered to have agreed to the new policy.
• If you do not agree to the new policy, please contact us to close your account.